The consumer experience has changed. Customers expect things they never did before. And the only way to survive is to remodel your company’s processes around them. This webinar will explore the biggest home buyer pain points and how your team can provide “WOW” moments to ensure high levels of customer satisfaction and the end-to-end experience buyers want.
Participants will be able to:
Speaker: Mark Hodges, owner Blueprint Strategic Consulting, markhodges1018@gmail.com
NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.
Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, July 28. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, July 28. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.
Wednesday Jul 29, 2020
2:00 PM - 3:00 PM EDT
Printed courtesy of www.hbaknoxville.com/ – Contact the HBA of Greater Knoxville for more information.
221 Clark St. NW, Knoxville, TN 37921 – (865) 546-4665 – staff@hbaknoxville.com